Terms & Conditions

Overview

This website/application is operated by the Geumile team. Throughout this website/application, the terms “we”, “us” and “our” refer to the Geumile team. Geumile provides this website/application, including all information, tools and services available on the site, to you, the user, subject to your acceptance of all terms, conditions, policies and notices set forth herein.

By visiting our site and/or purchasing goods from us, you enter our “Service” and agree to be bound by these Terms and Conditions (“Terms”), together with any additional terms, conditions and policies referenced within these Terms or accessible via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants and content contributors.

Please read these Terms and Conditions carefully before accessing or using our website/application. By accessing or using any part of the site, you agree to abide by these Terms. If you do not accept all terms of this agreement, you may not access the website/application or use any of our services. If these Terms are deemed an offer, acceptance is limited exclusively to these Terms.

Any new features or tools added to the store shall also be governed by these Terms and Conditions. You may review the latest version of these Terms on this page at any time. We reserve the right to update, amend or replace any portion of these Terms by posting revisions on our website/application. It is your responsibility to check this page regularly for updates. Your continued access to or use of the website/application after changes are posted constitutes your acceptance of the revised Terms.

Section 1 – Online Store Terms

By agreeing to these Terms and Conditions, you may not use our products for any illegal or unauthorised purpose. You also must not violate any applicable laws within your jurisdiction while using the Service, including but not limited to copyright legislation.

You must not transmit any worms, viruses or any code of a destructive nature.

Any breach or violation of these Terms will result in immediate termination of your Services.

Section 2 – General Conditions

We reserve the right to refuse service to any person, at any time and for any reason.

You acknowledge that your content (excluding credit card information) may be transmitted unencrypted. Such transmission may involve (a) transfer across multiple networks; and (b) modifications to comply with technical requirements of connecting networks or devices. Credit card information is always encrypted during network transmission.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact details on the website/application used to deliver the Service, without our prior written consent.

Headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness and Timeliness of Information

We accept no responsibility if information published on this site is inaccurate, incomplete or out of date. Material on this site is provided for general reference only and must not be relied upon as the sole basis for decision-making without consulting primary, more accurate, complete or timely sources of information. You rely on site content entirely at your own risk.

This site may contain historical information. Historical data is not current and is provided for reference only. We reserve the right to modify site content at any time, but we have no obligation to update information on the site. You are responsible for monitoring changes to our website.

Section 4 – Modifications to the Service and Prices

Product prices are subject to change without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time, without notice.

We shall not be liable to you or any third party for any modification, price adjustment, suspension or discontinuation of the Service.

Section 5 – Products or Services (if applicable)

Certain products or services are available exclusively online through this website/application. These items may be limited in quantity and are eligible for return or exchange only in accordance with our Return Policy.

We have made every reasonable effort to display product colours and images accurately in our store. However, we cannot guarantee that the colour display on your computer monitor will be precise.

We reserve the right (without obligation) to restrict sales of our products or Services to any individual, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit purchase quantities for any product or service. All product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer shown on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information or other materials purchased or obtained by you will meet your expectations, nor that any errors within the Service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to reject any order you place with us. At our sole discretion, we may limit or cancel purchase quantities per person, per household or per order. These restrictions may apply to orders placed under the same customer account, using the same credit card, or sharing the same billing and/or shipping address. If we modify or cancel an order, we will attempt to notify you via the email or billing contact details you provided at checkout. We reserve the right to restrict or block orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all orders placed in our store. You also agree to promptly update your account details, including your email address, credit card numbers and expiry dates, so we can complete your transactions and contact you as required.

For further details, please review our Return Policy.

Section 7 – Optional Tools

We may grant you access to third-party tools over which we have no monitoring, control or input.

You acknowledge and agree that we provide access to these tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered via the site is entirely at your own risk and discretion. You should confirm that you understand and accept the terms provided by the relevant third-party tool provider.

We may introduce new services and features through the website/application in the future, including new tools and resources. All such new features and services shall also be governed by these Terms and Conditions.

Section 8 – Third-Party Links

Some content, products and services available via our Service may include materials from third parties.

Third-party links on this site may redirect you to external websites that are not affiliated with us. We are not responsible for reviewing or evaluating the accuracy or content of these external sites. We do not warrant and accept no liability for any third-party materials, websites, goods or services.

We are not liable for any harm or damages arising from purchases or use of goods, services, resources, content or other transactions completed on third-party websites. Please carefully review the third party’s own policies and practices and ensure you understand them before entering any transaction. Complaints, claims, concerns or questions about third-party products should be directed to that third party.

Section 9 – User Comments, Feedback and Other Submissions

If you send us specific submissions at our request (such as competition entries), or voluntarily send creative ideas, suggestions, proposals, plans or other materials (online, by email, post or otherwise, collectively “comments”), you grant us permission to edit, copy, publish, distribute, translate and otherwise use these comments in any medium at any time, without restriction.

We are under no obligation to: (1) keep comments confidential; (2) pay compensation for submitted comments; or (3) respond to comments.

We may (but are not required to) monitor, edit or remove content that we determine, at our sole discretion, is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, objectionable, or infringes any party’s intellectual property rights or these Terms and Conditions.

You agree your comments will not infringe any third-party rights including copyright, trademark, privacy, personality or other proprietary rights. You further agree your comments will not contain libellous, unlawful, abusive or obscene material, nor computer viruses or other malware that could disrupt the operation of the Service or associated websites. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of your comments. You are solely responsible for all comments you submit and their accuracy. We assume no liability for comments posted by you or any third party.

Section 10 – Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping fees, transit times and availability. We reserve the right to correct such errors, inaccuracies and omissions, and to update information or cancel orders if any content on the Service or related website/application is inaccurate, at any time without prior notice (even after you have submitted your order).

We have no obligation to update, amend or clarify information in the Service or related website/application, including pricing information, except where required by law. No stated update or refresh date on the Service or associated website shall be taken to mean all information has been revised or updated.

Section 12 – Prohibited Uses

In addition to other restrictions within these Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to commit or participate in unlawful acts; (c) to violate any international or UK regulations, rules, statutes or local ordinances; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code that may disrupt the functionality or operation of the Service, associated websites or the wider internet; (h) to collect or track other people’s personal data; (i) to send spam, phish, pharm, pretext, spider, crawl or scrape data; (j) for obscene or immoral purposes; (k) to interfere with or bypass the security features of the Service, associated websites or the internet.

We reserve the right to terminate your use of the Service or related website/application for breaching any prohibited use rules.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that results obtained from using the Service will be accurate or reliable.

You agree that we may occasionally suspend the Service indefinitely or cancel it at any time without notice to you.

You expressly agree that your use, or inability to use, the Service is at your sole risk. The Service and all products delivered via the Service are provided (except as expressly stated by us) on an “as is” and “as available” basis, without representations, warranties or conditions of any kind, whether express or implied, including all implied warranties of merchantability, satisfactory quality, fitness for purpose, durability, title and non-infringement.

In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, data loss, replacement costs or similar damages, whether arising under contract, tort (including negligence), strict liability or otherwise. This covers claims arising from your use of the Service or products purchased via the Service, or any other claim connected to your use of the Service or products, including errors or omissions in content, or any loss or damage incurred from use of the Service or content posted, transmitted or otherwise made available via the Service, even if advised of the possibility of such damages.

Because some jurisdictions do not allow exclusion or limitation of liability for consequential or incidental damages, our liability in those jurisdictions shall be limited to the maximum extent permitted by applicable law.

Section 14 – Indemnification

You agree to indemnify, defend and hold harmless us and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claims or demands (including reasonable legal fees) brought by any third party, arising out of your breach of these Terms and Conditions or referenced documents, or your violation of any law or third-party rights.

Section 15 – Severability

If any provision of these Terms and Conditions is found to be unlawful, void or unenforceable, that provision shall remain enforceable to the maximum extent permitted by applicable law. The unenforceable portion shall be severed from these Terms, and this ruling will not affect the validity and enforceability of all remaining provisions.

Section 16 – Termination

Obligations and liabilities incurred by either party before the termination date survive the termination of this agreement.

These Terms and Conditions remain effective until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.

If we determine, or suspect, that you have failed to comply with any provision of these Terms, we may terminate this agreement immediately without notice. You will remain liable for all outstanding amounts owed up to and including the termination date, and we may deny your access to all or part of our Services.

Section 17 – Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site relating to the Service constitute the full agreement and understanding between you and us, governing your use of the Service. They supersede all prior or contemporaneous oral or written agreements, communications and proposals between you and us, including earlier versions of these Terms.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

Section 18 – Governing Law

When completing your purchase, your payment page and card statement will display a billing descriptor showing “geumile.com” together with a country code such as HK, UK, etc. All purchases are processed by our relevant entity matching the country code shown on the billing statement and are governed by the local laws of Hong Kong.

These Terms of Service and any separate agreements whereby we provide services to you shall be governed by and construed in accordance with the laws of Hong Kong.

Section 19 – Changes to Terms and Conditions

You may review the latest version of these Terms and Conditions on this page at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting revisions on our website/application. It is your responsibility to check our website/application regularly for updates. Your continued access to or use of the website/application or Service after revised Terms are posted constitutes acceptance of those changes.

Section 20 – Contact Information

If you have any further questions or concerns, please contact us via email: [email protected]